PBXware vs. Cisco Unified Communications Manager (CallManager)
A side-by-side comparison based on G2 review data.
| Metric | PBXware | Cisco Unified Communications Manager (CallManager) |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 26 | 111 |
| Ease of use | 8.9 | 8.4 |
| Ease of setup | 8.9 | 7.4 |
| Quality of support | 9.2 | 8.8 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 76 | 57.692308 |
| Small Business | 60.9% | 6.3% |
| Mid-Market | 39.1% | 48.6% |
| Enterprise | 0.0% | 45.0% |
| Total page views | 313 | 199 |
| Total LLM citations | 432 | 486 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature