PBXware vs. CallTower
A side-by-side comparison based on G2 review data.
| Metric | PBXware | CallTower |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 26 | 388 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.2 | 8.9 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 76 | 53.926702 |
| Small Business | 60.9% | 25.2% |
| Mid-Market | 39.1% | 63.3% |
| Enterprise | 0.0% | 11.5% |
| Total page views | 313 | 937 |
| Total LLM citations | 432 | 1,241 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
CallTower
Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.
- Customer Support
- Helpful
- Reliability
- Ease of Use
- Customer Service
- Easy Setup