Parallels Desktop for Mac vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Parallels Desktop for Mac | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 59 | 396 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 8.6 | 9.3 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 62.711864 | 79.949239 |
| Small Business | 67.8% | 15.0% |
| Mid-Market | 15.3% | 36.5% |
| Enterprise | 16.9% | 48.6% |
| Total page views | 564 | 899 |
| Total LLM citations | 12,359 | 6,953 |
Parallels Desktop for Mac
A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.
- Cross-Platform
- Seamless Integration
- Mobile Compatibility
- Connection Speed
- Ease of Use
- Easy Deployment
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus