PaperTrail vs. Microsoft 365
A side-by-side comparison based on G2 review data.
| Metric | PaperTrail | Microsoft 365 |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 49 | 5,875 |
| Ease of use | 8.8 | 9.1 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.6 | 8.7 |
| Meets requirements | 8.7 | 9.4 |
| NPS | 59.574468 | 74.635464 |
| Small Business | 44.4% | 34.6% |
| Mid-Market | 44.4% | 35.1% |
| Enterprise | 11.1% | 30.3% |
| Total page views | 169 | 5,274 |
| Total LLM citations | 450 | 42,284 |
PaperTrail
Papertrail is an enterprise-grade document management and automation platform designed to digitize, process, and integrate documents into core business systems. Built for organizations handling high document volumes, Papertrail combines secure cloud storage, advanced OCR, workflow automation, and API-first integrations in a single platform. Documents can be captured from scanners, email, uploads, or APIs, automatically classified, indexed, and converted into structured data.
- Ease of Use
- Data Management
- Setup Ease
- Easy Setup
- Document Management
- Organization
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration