G2 Vendor Directory

PaperCut vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricPaperCut

by PaperCut Software Pty Ltd

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating4.54.0
Review count54321
Ease of use9.18.6
Ease of setup8.86.2
Quality of support9.08.1
Meets requirements9.27.5
NPS66.66666714.285714
Small Business23.2%15.0%
Mid-Market55.6%35.0%
Enterprise21.2%50.0%
Total page views2,42783
Total LLM citations7,78118

PaperCut

PaperCut Software is a type of print management software solution designed to help users optimize their printing processes while minimizing waste and costs. With over two decades of experience, PaperCut addresses the common challenge of excessive paper waste in various printing environments. It serves a diverse user base of more than 200 million individuals across 195 countries, including over 100,000 organizations, establishing itself as a leader in promoting sustainable printing practices.

Pros

  • Ease of Use
  • Printing Management
  • Waste Reduction
  • Easy Setup
  • User Interface
  • Features

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros