G2 Vendor Directory

Paced Email vs. Hiver in Gmail

A side-by-side comparison based on G2 review data.

MetricPaced Email

by Jemcode

Hiver in Gmail

by Hiver

Overall rating4.94.6
Review count251,296
Ease of use9.69.2
Ease of setup9.59.1
Quality of support9.79.3
Meets requirements9.89.1
NPS10070.73751
Small Business95.5%66.7%
Mid-Market4.5%27.4%
Enterprise0.0%5.9%
Total page views292,199
Total LLM citations112,577

Paced Email

Paced Email is a privacy-first productivity tool based in the UK. We help you achieve a calmer email inbox while providing added privacy and identity protection. Use personalised or anonymous Paced Email addresses to buffer yourself from messages until you want them. Batch by day, week or month into convenient digests. Can also be used as a super effective burner email provider with a single click. Create disposable email addresses from your browser with our Safari, Chrome and Firefox compatible addon.

Pros

  • Ease of Use
  • Setup Ease
  • Easy Integrations
  • Automation
  • Speed
  • Team Collaboration

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface.

Pros

  • Ease of Use
  • Team Collaboration
  • Email Management
  • Communication
  • Customer Support
  • Collaboration