G2 Vendor Directory

OutreachCRM vs. Close

A side-by-side comparison based on G2 review data.

MetricOutreachCRM

by Outreach Software Limited

Close

by Close

Overall rating4.54.7
Review count432,124
Ease of use9.29.4
Ease of setup9.19.2
Quality of support8.89.4
Meets requirements9.49.2
NPS62.79069883.365019
Small Business23.3%79.4%
Mid-Market48.8%19.9%
Enterprise27.9%0.7%
Total page views475,266
Total LLM citations7539,467

OutreachCRM

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

Pros

    Close

    Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

    Pros

    • Ease of Use
    • Helpful
    • Features
    • Simple
    • Intuitive
    • Efficiency