G2 Vendor Directory

Otter Restaurant Operating System (rOS) vs. SumUp

A side-by-side comparison based on G2 review data.

MetricOtter Restaurant Operating System (rOS)

by Otter

SumUp

by SumUp.com

Overall rating3.54.6
Review count1124
Ease of use8.39.7
Ease of setup7.39.9
Quality of support7.08.4
Meets requirements7.89.3
NPS27.27272775
Small Business66.7%95.8%
Mid-Market22.2%4.2%
Enterprise11.1%0.0%
Total page views615609
Total LLM citations2,8983,287

Otter Restaurant Operating System (rOS)

Otter is a Restaurant Operating System that helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place. We offer solutions across Order Aggregation, Digital Dine-In, Point-of-Sale, Analytics and more. Restaurants & restaurant groups like Sizzling Platter, CKE, Steak & Shake, Uno Restaurants, Roscoe’s & more are Serving smarter™ with Otter.

Pros

  • Integrations
  • System Integration
  • Sales Tracking
  • Data Analytics
  • Customer Support
  • Setup Ease

SumUp

SumUp gives you everything you need to simplify your business operations. From tools to take payments, manage your money and run your business SumUp delivers tools for every type of business. SumUp enables all types of businesses to take payments, from contactless tap, chip, and card-not-present payments when merchants just need to key in card details. The SumUp Plus, Solo and Terminal card readers make it easy for you to take payments on the go.

Pros

  • Speed
  • Features
  • User Interface
  • Ease of Use
  • Payment Convenience
  • Payment Processing