G2 Vendor Directory

Oracle Siebel vs. Close

A side-by-side comparison based on G2 review data.

MetricOracle Siebel

by Oracle

Close

by Close

Overall rating3.54.7
Review count4682,124
Ease of use7.29.4
Ease of setup7.09.2
Quality of support7.69.4
Meets requirements8.09.2
NPS0.23923483.365019
Small Business13.1%79.4%
Mid-Market25.2%19.9%
Enterprise61.7%0.7%
Total page views5215,266
Total LLM citations1,73139,467

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency