G2 Vendor Directory

Oracle Sales Cloud vs. Oracle EBS CRM

A side-by-side comparison based on G2 review data.

MetricOracle Sales Cloud

by Oracle

Oracle EBS CRM

by Oracle

Overall rating3.93.9
Review count159252
Ease of use8.18.3
Ease of setup7.58.1
Quality of support7.98.3
Meets requirements8.48.7
NPS20.2797221.338912
Small Business18.2%23.5%
Mid-Market35.2%31.1%
Enterprise46.5%45.4%
Total page views644400
Total LLM citations4,740567

Oracle Sales Cloud

Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance. The key elements of Oracle Sales Cloud's SFA solution are vast.

Pros

  • Integration
  • Feature Richness
  • User-Friendly
  • Seamless Integration
  • Reporting
  • Easy Tracking

Oracle EBS CRM

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.

Pros

  • Integration
  • Seamless Integration
  • Efficiency
  • Customer Management
  • Customer Support
  • Lead Management