Oracle Responsys vs. SAP Engagement Cloud (formerly SAP Emarsys)
A side-by-side comparison based on G2 review data.
| Metric | Oracle Responsys | SAP Engagement Cloud (formerly SAP Emarsys) |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 130 | 666 |
| Ease of use | 7.2 | 8.4 |
| Ease of setup | 6.4 | 7.6 |
| Quality of support | 7.0 | 8.6 |
| Meets requirements | 8.2 | 8.5 |
| NPS | 22.834646 | 45.9375 |
| Small Business | 14.2% | 24.1% |
| Mid-Market | 46.5% | 53.1% |
| Enterprise | 39.4% | 22.8% |
| Total page views | 282 | 1,440 |
| Total LLM citations | 1,119 | 5,039 |
Oracle Responsys
Oracle's Responsys Interact Marketing Cloud helps brands manage their digital relationships and deliver the right marketing to their customers across email, mobile, social, display & the web.
- Ease of Use
- Easy Setup
- Integrations
- Flexibility
- Automation Efficiency
- Efficiency Improvement
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
- Ease of Use
- Automation
- Features
- Helpful
- Personalization
- Intuitive