G2 Vendor Directory

Oracle IT Service Management Suite vs. Upland ComSci

A side-by-side comparison based on G2 review data.

MetricOracle IT Service Management Suite

by Oracle

Upland ComSci

by Upland Software

Overall rating4.14.5
Review count3724
Ease of use8.29.1
Ease of setup8.30.0
Quality of support8.29.6
Meets requirements8.69.1
NPS28.57142970.833333
Small Business13.5%16.7%
Mid-Market21.6%66.7%
Enterprise64.9%16.7%
Total page views10530
Total LLM citations9927

Oracle IT Service Management Suite

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.

Pros

    Upland ComSci

    Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, visibility, and analytical capabilities to make smarter decisions. Customers love Upland ComSci for its informed IT financial planning, augmenting your team, orchestrating the full technology portfolio. Learn more at www.uplandsoftware.com/comsci/

    Pros

    • Ease of Use
    • Time-saving
    • Useful
    • Asset Management
    • Centralized Management
    • Monitoring