Oracle IT Service Management Suite vs. Tines Stories
A side-by-side comparison based on G2 review data.
| Metric | Oracle IT Service Management Suite | Tines Stories |
|---|---|---|
| Overall rating | 4.1 | 4.7 |
| Review count | 37 | 431 |
| Ease of use | 8.2 | 9.1 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 8.2 | 9.6 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 28.571429 | 82.629108 |
| Small Business | 13.5% | 25.3% |
| Mid-Market | 21.6% | 39.1% |
| Enterprise | 64.9% | 35.6% |
| Total page views | 105 | 3,839 |
| Total LLM citations | 99 | 649 |
Oracle IT Service Management Suite
Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.
Tines Stories
Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workflows. With Tines, they’ve built a secure, flexible foundation to operationalize AI agents and intelligent workflows, unlocking productivity, moving faster, and future-proofing how work gets done.
- Ease of Use
- Automation
- Customer Support
- Features
- Integrations
- Time-saving