Oracle IT Service Management Suite vs. TeamViewer
A side-by-side comparison based on G2 review data.
| Metric | Oracle IT Service Management Suite | TeamViewer |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 37 | 4,213 |
| Ease of use | 8.2 | 9.2 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 8.2 | 8.8 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 28.571429 | 68.368587 |
| Small Business | 13.5% | 43.5% |
| Mid-Market | 21.6% | 35.7% |
| Enterprise | 64.9% | 20.7% |
| Total page views | 105 | 5,671 |
| Total LLM citations | 99 | 32,549 |
Oracle IT Service Management Suite
Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.
TeamViewer
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.
- Ease of Use
- Remote Access
- Remote Control
- Easy Access
- Remote Work
- Remote Support