Oracle IT Service Management Suite vs. OpsRamp
A side-by-side comparison based on G2 review data.
| Metric | Oracle IT Service Management Suite | OpsRamp |
|---|---|---|
| Overall rating | 4.1 | 4.1 |
| Review count | 37 | 24 |
| Ease of use | 8.2 | 7.9 |
| Ease of setup | 8.3 | 7.7 |
| Quality of support | 8.2 | 7.9 |
| Meets requirements | 8.6 | 7.9 |
| NPS | 28.571429 | 45.454545 |
| Small Business | 13.5% | 16.7% |
| Mid-Market | 21.6% | 29.2% |
| Enterprise | 64.9% | 54.2% |
| Total page views | 105 | 199 |
| Total LLM citations | 99 | 658 |
Oracle IT Service Management Suite
Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.
OpsRamp
OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.
- Customer Support
- Easy Integrations
- Visibility
- Ease of Use
- Customer Satisfaction
- Monitoring