Oracle IT Service Management Suite vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | Oracle IT Service Management Suite | NinjaOne |
|---|---|---|
| Overall rating | 4.1 | 4.7 |
| Review count | 37 | 5,553 |
| Ease of use | 8.2 | 9.3 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 8.2 | 9.2 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 28.571429 | 82.241285 |
| Small Business | 13.5% | 46.2% |
| Mid-Market | 21.6% | 46.4% |
| Enterprise | 64.9% | 7.4% |
| Total page views | 105 | 12,935 |
| Total LLM citations | 99 | 44,059 |
Oracle IT Service Management Suite
Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface