G2 Vendor Directory

Oracle IT Service Management Suite vs. EV Reach

A side-by-side comparison based on G2 review data.

MetricOracle IT Service Management Suite

by Oracle

EV Reach

by EasyVista

Overall rating4.14.5
Review count37432
Ease of use8.29.0
Ease of setup8.38.7
Quality of support8.29.1
Meets requirements8.69.1
NPS28.57142965.186916
Small Business13.5%9.6%
Mid-Market21.6%59.6%
Enterprise64.9%30.8%
Total page views105434
Total LLM citations99718

Oracle IT Service Management Suite

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.

Pros

    EV Reach

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .

    Pros

    • Ease of Use
    • Remote Control
    • Remote Access
    • Remote Support
    • Useful
    • Tool Utility