Oracle IT Service Management Suite vs. EV Reach
A side-by-side comparison based on G2 review data.
| Metric | Oracle IT Service Management Suite | EV Reach |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 37 | 432 |
| Ease of use | 8.2 | 9.0 |
| Ease of setup | 8.3 | 8.7 |
| Quality of support | 8.2 | 9.1 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 28.571429 | 65.186916 |
| Small Business | 13.5% | 9.6% |
| Mid-Market | 21.6% | 59.6% |
| Enterprise | 64.9% | 30.8% |
| Total page views | 105 | 434 |
| Total LLM citations | 99 | 718 |
Oracle IT Service Management Suite
Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.
EV Reach
Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .
- Ease of Use
- Remote Control
- Remote Access
- Remote Support
- Useful
- Tool Utility