G2 Vendor Directory

Oracle Field Service Cloud vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricOracle Field Service Cloud

by Oracle

ServiceTitan

by ServiceTitan

Overall rating4.04.4
Review count139381
Ease of use8.58.6
Ease of setup8.67.1
Quality of support8.38.0
Meets requirements8.88.9
NPS25.666.042781
Small Business23.0%65.7%
Mid-Market29.5%32.4%
Enterprise47.5%1.9%
Total page views2563,706
Total LLM citations1,06540,093

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement