G2 Vendor Directory

Oracle Field Service Cloud vs. Field Force Tracker

A side-by-side comparison based on G2 review data.

MetricOracle Field Service Cloud

by Oracle

Field Force Tracker

by Rapidsoft Systems

Overall rating4.04.6
Review count13922
Ease of use8.59.9
Ease of setup8.69.9
Quality of support8.39.9
Meets requirements8.89.9
NPS25.668.181818
Small Business23.0%31.8%
Mid-Market29.5%40.9%
Enterprise47.5%27.3%
Total page views256153
Total LLM citations1,06564

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros

    Field Force Tracker

    Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.

    Pros

    • Real-Time Data
    • Scheduling Management
    • Data Management
    • Ease of Use
    • Tracking Efficiency
    • Digital Signatures