G2 Vendor Directory

Oracle Field Service Cloud vs. Raken

A side-by-side comparison based on G2 review data.

MetricOracle Field Service Cloud

by Oracle

Raken

by Raken, Inc

Overall rating4.04.6
Review count139115
Ease of use8.59.3
Ease of setup8.69.3
Quality of support8.39.3
Meets requirements8.89.0
NPS25.671.681416
Small Business23.0%61.9%
Mid-Market29.5%35.4%
Enterprise47.5%2.7%
Total page views256654
Total LLM citations1,0654,562

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros

    Raken

    Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights.

    Pros

    • Ease of Use
    • Features
    • Customer Support
    • Photo Management
    • Simple
    • Organization