G2 Vendor Directory

Oracle Field Service Cloud vs. Kickserv

A side-by-side comparison based on G2 review data.

MetricOracle Field Service Cloud

by Oracle

Kickserv

by EverCommerce

Overall rating4.04.5
Review count139182
Ease of use8.59.0
Ease of setup8.69.1
Quality of support8.39.3
Meets requirements8.88.7
NPS25.665.921788
Small Business23.0%83.3%
Mid-Market29.5%14.4%
Enterprise47.5%2.2%
Total page views256501
Total LLM citations1,0652,579

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros

    Kickserv

    Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

    Pros

    • Ease of Use
    • Scheduling Management
    • Scheduling
    • Customer Support
    • Features
    • Scheduling Ease