G2 Vendor Directory

Oracle Field Service Cloud vs. Appenate (formerly Forms On Fire)

A side-by-side comparison based on G2 review data.

MetricOracle Field Service Cloud

by Oracle

Appenate (formerly Forms On Fire)

by Appenate (Pty) Ltd

Overall rating4.04.5
Review count139270
Ease of use8.59.1
Ease of setup8.68.8
Quality of support8.39.3
Meets requirements8.89.3
NPS25.670.188679
Small Business23.0%54.8%
Mid-Market29.5%34.8%
Enterprise47.5%10.4%
Total page views256371
Total LLM citations1,0651,813

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros

    Appenate (formerly Forms On Fire)

    Appenate is a no-code platform designed for building mobile forms and applications, specifically tailored for industries such as field service, inspections, maintenance, and inventory management. This innovative solution enables teams in sectors like construction, logistics, manufacturing, and facilities management to transition from paper-based processes to digital workflows. By standardizing operations and enhancing compliance, Appenate allows organizations to deploy enterprise-grade applications in a matter of minutes, eliminating the need for coding or developer resources.

    Pros

    • Ease of Use
    • Form Customization
    • Customization Options
    • Form Creation
    • User-Friendly
    • Customization