Oracle EBS CRM vs. Salesmate
A side-by-side comparison based on G2 review data.
| Metric | Oracle EBS CRM | Salesmate |
|---|---|---|
| Overall rating | 3.9 | 4.7 |
| Review count | 252 | 123 |
| Ease of use | 8.3 | 9.3 |
| Ease of setup | 8.1 | 9.2 |
| Quality of support | 8.3 | 9.2 |
| Meets requirements | 8.7 | 9.1 |
| NPS | 21.338912 | 77.310924 |
| Small Business | 23.5% | 80.4% |
| Mid-Market | 31.1% | 15.2% |
| Enterprise | 45.4% | 4.5% |
| Total page views | 400 | 1,310 |
| Total LLM citations | 567 | 6,444 |
Oracle EBS CRM
Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.
- Integration
- Seamless Integration
- Efficiency
- Customer Management
- Customer Support
- Lead Management
Salesmate
Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal.
- Ease of Use
- Customer Support
- Features
- Helpful
- Intuitive
- Automation