G2 Vendor Directory

Oracle EBS CRM vs. Pipedrive

A side-by-side comparison based on G2 review data.

MetricOracle EBS CRM

by Oracle

Pipedrive

by Pipedrive

Overall rating3.94.3
Review count2525,102
Ease of use8.38.9
Ease of setup8.18.8
Quality of support8.38.6
Meets requirements8.78.7
NPS21.33891251.602896
Small Business23.5%74.9%
Mid-Market31.1%21.7%
Enterprise45.4%3.3%
Total page views4008,715
Total LLM citations567106,081

Oracle EBS CRM

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.

Pros

  • Integration
  • Seamless Integration
  • Efficiency
  • Customer Management
  • Customer Support
  • Lead Management

Pipedrive

What is Pipedrive? Pipedrive is a sales CRM for small and medium-sized businesses, built around how salespeople actually work. It brings pipelines, customer context, sales automation, reporting, and AI into one easy-to-use system, without the cost or complexity of an enterprise platform. Reps see what needs attention, prepare for conversations, and follow through. Managers get a shared view of what’s moving, what’s stuck, and where to help. Pipedrive is built by salespeople and used by more than 100,000 companies worldwide.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • Helpful
  • Integrations
  • Lead Management