G2 Vendor Directory

Oracle CRM On Demand vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOracle CRM On Demand

by Oracle

Zoho CRM

by Zoho

Overall rating3.84.1
Review count1122,956
Ease of use7.78.5
Ease of setup7.58.3
Quality of support7.78.0
Meets requirements8.18.6
NPS12.24489838.596491
Small Business18.2%61.6%
Mid-Market37.3%32.3%
Enterprise44.5%6.1%
Total page views4128,329
Total LLM citations2,157129,821

Oracle CRM On Demand

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.

Pros

  • Easy Integration
  • Ease of Use
  • Easy Access
  • User-Friendly
  • Customer Support
  • Easy Implementation

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful