G2 Vendor Directory

Oracle Commerce vs. Dynamics 365 Commerce

A side-by-side comparison based on G2 review data.

MetricOracle Commerce

by Oracle

Dynamics 365 Commerce

by Microsoft

Overall rating4.04.3
Review count18961
Ease of use8.38.0
Ease of setup8.08.5
Quality of support8.48.5
Meets requirements8.78.8
NPS26.90058554.237288
Small Business27.1%45.9%
Mid-Market28.7%34.4%
Enterprise44.2%19.7%
Total page views312377
Total LLM citations7121,020

Oracle Commerce

Oracle Commerce is the industry's top-ranked commerce solution that powers the world's best brands, and delivers a consistent, personalized cross-channel customer experience. Oracle Commerce offers a complete commerce software platform that enables you to deliver a personalized customer buying experience across all customer touchpoints, including the web, contact center, mobile devices, social media, physical stores, and more.

Pros

  • Reliability
  • B2B
  • Scalability
  • Ease of Use
  • E-commerce Services
  • Implementation Ease

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability