Opus vs. BestNotes
A side-by-side comparison based on G2 review data.
| Metric | Opus | BestNotes |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 43 | 27 |
| Ease of use | 9.5 | 8.0 |
| Ease of setup | 9.3 | 8.9 |
| Quality of support | 9.9 | 8.1 |
| Meets requirements | 9.5 | 8.2 |
| NPS | 87.804878 | 40.740741 |
| Small Business | 53.5% | 63.0% |
| Mid-Market | 46.5% | 22.2% |
| Enterprise | 0.0% | 14.8% |
| Total page views | 214 | 123 |
| Total LLM citations | 745 | 151 |
Opus
Opus is a comprehensive solution built for Behavioral Health, Mental Health, Substance Use, Eating Disorder, Psychiatry, and Psychology practices. By integrating EHR, CRM, and RCM software, Opus enhances efficiency, improves patient care, and drives financial success—all in one seamless platform. Opus EHR – A versatile, fully customizable electronic health records system designed to fit the unique needs of behavioral health providers. Opus CRM – Built specifically for behavioral health, our CRM automates patient acquisition and management, improving engagement and retention.
- Customer Support
- Ease of Use
- Customization
- Features
- User Interface
- Communication
BestNotes
BestNotes is an all-in-one Electronic Health Record (EHR) and Customer Relationship Management (CRM) platform specifically designed for the behavioral health and addiction treatment industry. This comprehensive solution is tailored to meet the unique needs of clinicians, streamlining the entire care process from intake to outcomes. By integrating various functionalities into a single, cloud-based system, BestNotes helps treatment programs maintain compliance, enhance efficiency, and prioritize client care.
- Customer Support
- Ease of Use
- Helpful
- Product Satisfaction
- Document Management
- Staff Support