Optum Advisory Services vs. Liveops
A side-by-side comparison based on G2 review data.
| Metric | Optum Advisory Services | Liveops |
|---|---|---|
| Overall rating | 3.3 | 4.3 |
| Review count | 17 | 16 |
| Ease of use | 8.3 | 9.6 |
| Ease of setup | 9.3 | 0.0 |
| Quality of support | 8.3 | 8.6 |
| Meets requirements | 8.4 | 8.9 |
| NPS | 6.25 | 56.25 |
| Small Business | 43.8% | 18.8% |
| Mid-Market | 25.0% | 31.3% |
| Enterprise | 31.3% | 50.0% |
| Total page views | 259 | 1,241 |
| Total LLM citations | 49 | 3,420 |
Optum Advisory Services
Optum Advisory Services specializes in helping health care leaders address their biggest challenges with insights and strategies to assert control over their organization’s future. Our diverse capabilities and real-world experience help hardwire meaningful results.
Liveops
Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.