G2 Vendor Directory

OptimalCloud vs. SAP Customer Identity and Access Management

A side-by-side comparison based on G2 review data.

MetricOptimalCloud

by Optimal IdM

SAP Customer Identity and Access Management

by SAP

Overall rating4.64.1
Review count2330
Ease of use9.38.6
Ease of setup8.87.3
Quality of support9.88.7
Meets requirements9.58.7
NPS78.2608737.931034
Small Business39.1%20.0%
Mid-Market47.8%33.3%
Enterprise13.0%46.7%
Total page views104178
Total LLM citations43188

OptimalCloud

The OptimalCloud from Optimal IdM is a scalable and affordable Identity and Access Management (IAM) solution built for the security and usability needs of small, mid-sized and enterprise organizations. The OptimalCloud platform can be deployed in workforce and consumer scenarios and each feature-rich pricing tier comes with multi-factor authentication (MFA), because proper security shouldn't cost extra. The OptimalCloud is integrated with more than eleven thousand applications, simplifying set up and configuration and also has 24 x 7 x 365 support with a guaranteed uptime of 99.99%.

Pros

    SAP Customer Identity and Access Management

    SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

    Pros

    • Customer Support
    • Helpful
    • Ease of Use
    • Learning
    • Tools
    • Security Protection