G2 Vendor Directory

Opsgenie vs. PagerDuty

A side-by-side comparison based on G2 review data.

MetricOpsgenie

by Atlassian

PagerDuty

by PagerDuty

Overall rating4.24.5
Review count53978
Ease of use8.68.8
Ease of setup8.58.5
Quality of support8.79.0
Meets requirements9.09.2
NPS49.05660467.573222
Small Business28.3%19.2%
Mid-Market54.7%43.1%
Enterprise17.0%37.7%
Total page views3762,896
Total LLM citations1,81120,596

Opsgenie

Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com

Pros

  • Alert Management
  • Features
  • Automation
  • Alerting System
  • Ease of Use
  • Integrations

PagerDuty

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights.

Pros

  • Alert Notifications
  • Alerting System
  • Alert Management
  • Ease of Use
  • Easy Integrations
  • Integrations