G2 Vendor Directory

Opsgenie vs. New Relic

A side-by-side comparison based on G2 review data.

MetricOpsgenie

by Atlassian

New Relic

by New Relic

Overall rating4.24.4
Review count53584
Ease of use8.68.6
Ease of setup8.58.9
Quality of support8.78.8
Meets requirements9.09.1
NPS49.05660459.753954
Small Business28.3%27.5%
Mid-Market54.7%43.1%
Enterprise17.0%29.4%
Total page views3761,950
Total LLM citations1,81125,177

Opsgenie

Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com

Pros

  • Alert Management
  • Features
  • Automation
  • Alerting System
  • Ease of Use
  • Integrations

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface