Opsgenie vs. incident.io
A side-by-side comparison based on G2 review data.
| Metric | Opsgenie | incident.io |
|---|---|---|
| Overall rating | 4.2 | 4.8 |
| Review count | 53 | 235 |
| Ease of use | 8.6 | 9.5 |
| Ease of setup | 8.5 | 9.2 |
| Quality of support | 8.7 | 9.8 |
| Meets requirements | 9.0 | 9.3 |
| NPS | 49.056604 | 92.340426 |
| Small Business | 28.3% | 10.9% |
| Mid-Market | 54.7% | 65.9% |
| Enterprise | 17.0% | 23.1% |
| Total page views | 376 | 6,037 |
| Total LLM citations | 1,811 | 16,550 |
Opsgenie
Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com
- Alert Management
- Features
- Automation
- Alerting System
- Ease of Use
- Integrations
incident.io
incident.io is the software reliability platform trusted by engineering teams at Netflix, Etsy, and over 2,000 companies that can't afford downtime. Software ships faster than ever, and keeping it reliable has become the real constraint on how fast a team can move. incident.io connects the full reliability lifecycle in one platform (On-Call, Investigations, Incident Response, and Status Pages) so context flows across every step instead of getting lost between disconnected tools.
- Ease of Use
- Slack Integration
- Customer Support
- Integrations
- Customer Satisfaction
- Intuitive