G2 Vendor Directory

Opsgenie vs. IBM Instana

A side-by-side comparison based on G2 review data.

MetricOpsgenie

by Atlassian

IBM Instana

by IBM

Overall rating4.24.4
Review count53485
Ease of use8.68.8
Ease of setup8.59.0
Quality of support8.78.8
Meets requirements9.08.8
NPS49.05660460.2537
Small Business28.3%21.9%
Mid-Market54.7%41.6%
Enterprise17.0%36.5%
Total page views3762,195
Total LLM citations1,81114,434

Opsgenie

Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com

Pros

  • Alert Management
  • Features
  • Automation
  • Alerting System
  • Ease of Use
  • Integrations

IBM Instana

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

Pros

  • Ease of Use
  • Monitoring
  • Real-time Monitoring
  • Monitoring Capabilities
  • Easy Setup
  • Insights