G2 Vendor Directory

OpenText Solutions Business Manager (SBM) vs. iGrafx

A side-by-side comparison based on G2 review data.

MetricOpenText Solutions Business Manager (SBM)

by OpenText

iGrafx

by iGrafx

Overall rating4.44.6
Review count1286
Ease of use8.79.3
Ease of setup8.39.0
Quality of support8.79.0
Meets requirements9.09.4
NPS58.33333374.698795
Small Business16.7%15.1%
Mid-Market8.3%39.5%
Enterprise75.0%45.3%
Total page views101291
Total LLM citations831,156

OpenText Solutions Business Manager (SBM)

Save time by accelerating business processes with orchestration, workflows, and process enforcement.

Pros

  • Ease of Use
  • Productivity Improvement
  • Features
  • Workflow Efficiency
  • Customization
  • User Interface

iGrafx

iGrafx empowers enterprises to understand, improve, and transform the way their business truly runs. As a leader in Process Intelligence, iGrafx Process360 Live unifies process mining, process mapping, and digital twin simulation in one end‑to‑end platform—giving organizations a complete, connected view of their operations. Process360 Live captures real process data, maps it visually, and simulates potential improvements so teams can identify inefficiencies, test changes safely, and drive measurable optimization.

Pros