G2 Vendor Directory

OpenText Solutions Business Manager (SBM) vs. Bizagi

A side-by-side comparison based on G2 review data.

MetricOpenText Solutions Business Manager (SBM)

by OpenText

Bizagi

by Bizagi

Overall rating4.44.6
Review count12319
Ease of use8.79.1
Ease of setup8.39.0
Quality of support8.78.6
Meets requirements9.09.1
NPS58.33333376.547231
Small Business16.7%28.9%
Mid-Market8.3%43.7%
Enterprise75.0%27.3%
Total page views1011,994
Total LLM citations837,573

OpenText Solutions Business Manager (SBM)

Save time by accelerating business processes with orchestration, workflows, and process enforcement.

Pros

  • Ease of Use
  • Productivity Improvement
  • Features
  • Workflow Efficiency
  • Customization
  • User Interface

Bizagi

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop.

Pros

  • Ease of Use
  • Efficiency
  • Process Automation
  • Automation
  • Workflow Management
  • Intuitive