G2 Vendor Directory

OpenText Solutions Business Manager (SBM) vs. ARIS

A side-by-side comparison based on G2 review data.

MetricOpenText Solutions Business Manager (SBM)

by OpenText

ARIS

by ARIS

Overall rating4.44.3
Review count12171
Ease of use8.78.6
Ease of setup8.38.4
Quality of support8.78.7
Meets requirements9.08.5
NPS58.33333355.214724
Small Business16.7%18.7%
Mid-Market8.3%28.7%
Enterprise75.0%52.6%
Total page views101549
Total LLM citations833,391

OpenText Solutions Business Manager (SBM)

Save time by accelerating business processes with orchestration, workflows, and process enforcement.

Pros

  • Ease of Use
  • Productivity Improvement
  • Features
  • Workflow Efficiency
  • Customization
  • User Interface

ARIS

As enterprises embrace AI, a critical challenge is emerging: AI can only be as effective as the business context behind it. ARIS provides that context. ARIS is the process intelligence platform that helps organisations understand how their business works and turn that knowledge into trusted context for enterprise AI. By bringing together business process management and process mining, ARIS connects the way work is designed with how it actually happens, giving AI the processes, roles, rules, controls and operational insights it needs to deliver meaningful outcomes.

Pros

  • Templates
  • Ease of Learning
  • Ease of Use
  • Training
  • Time-saving
  • Efficiency