G2 Vendor Directory

OpenText Solutions Business Manager (SBM) vs. Appian

A side-by-side comparison based on G2 review data.

MetricOpenText Solutions Business Manager (SBM)

by OpenText

Appian

by Appian

Overall rating4.44.5
Review count12522
Ease of use8.78.9
Ease of setup8.38.7
Quality of support8.78.7
Meets requirements9.08.7
NPS58.33333363.894967
Small Business16.7%17.4%
Mid-Market8.3%27.6%
Enterprise75.0%55.0%
Total page views1011,523
Total LLM citations839,655

OpenText Solutions Business Manager (SBM)

Save time by accelerating business processes with orchestration, workflows, and process enforcement.

Pros

  • Ease of Use
  • Productivity Improvement
  • Features
  • Workflow Efficiency
  • Customization
  • User Interface

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations.

Pros

  • Ease of Use
  • Automation
  • Low Code
  • AI Technology
  • Artificial Intelligence
  • Speed