G2 Vendor Directory

OpenText Intelligent Capture vs. DeskConnect

A side-by-side comparison based on G2 review data.

MetricOpenText Intelligent Capture

by OpenText

DeskConnect

by FabSoft

Overall rating4.24.7
Review count5714
Ease of use8.59.7
Ease of setup8.59.3
Quality of support8.19.2
Meets requirements8.79.2
NPS35.84905785.714286
Small Business52.6%57.1%
Mid-Market29.8%7.1%
Enterprise17.5%35.7%
Total page views15245
Total LLM citations47814

OpenText Intelligent Capture

OpenText Intelligent Capture automates content ingestion, speeding up the routing of information to the right users and system in the organization. It provides an entry point for intelligent process automation (IPA) by removing unnecessary steps from users. Combining standard capture features, such as optical character recognition (OCR), with powerful machine learning, Intelligent Capture extracts information from content and automatically routes it to the right user and right lead system.

Pros

    DeskConnect

    DeskConnect has intelligent capture technology to manage documents on the user’s desktop easily. Whenever a user needs to process a repetitive document, DeskConnect can improve the process by eliminating the user’s repetitive steps, removing human error, and forcing consistency. DeskConnect uses AI and Machine Learning to improve the user experience greatly. FabSoft combines best-of-breed solutions to optimize the amount and quality of the data you capture and minimize the effort required to do it.

    Pros

    • Document Management
    • Ease of Use
    • Document Automation
    • Security
    • Accuracy
    • Features