G2 Vendor Directory

OpenText Fax (RightFax) vs. WestFax

A side-by-side comparison based on G2 review data.

MetricOpenText Fax (RightFax)

by OpenText

WestFax

by WestFax

Overall rating4.14.8
Review count2231
Ease of use8.39.4
Ease of setup8.19.6
Quality of support8.29.7
Meets requirements8.69.6
NPS4090.322581
Small Business13.6%35.0%
Mid-Market31.8%40.0%
Enterprise54.5%25.0%
Total page views166251
Total LLM citations432614

OpenText Fax (RightFax)

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications.

Pros

    WestFax

    WestFax is an enterprise-grade cloud fax and document delivery platform built for regulated industries, enabling organizations to send, receive, and automate fax workflows with unmatched delivery performance, compliance, and integration flexibility. Designed for healthcare, government, legal, and financial services, WestFax delivers secure, reliable faxing through a cloud-first architecture backed by expert U.S.-based support.

    Pros

    • Ease of Use
    • Faxing Services
    • Setup Ease
    • Implementation Ease
    • Simple
    • Features