G2 Vendor Directory

OpenText Fax (RightFax) vs. iFax

A side-by-side comparison based on G2 review data.

MetricOpenText Fax (RightFax)

by OpenText

iFax

by iFax

Overall rating4.14.7
Review count22480
Ease of use8.39.6
Ease of setup8.19.5
Quality of support8.29.1
Meets requirements8.69.4
NPS4077.467811
Small Business13.6%86.5%
Mid-Market31.8%13.5%
Enterprise54.5%0.0%
Total page views166732
Total LLM citations4325,183

OpenText Fax (RightFax)

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications.

Pros

    iFax

    iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs.

    Pros

    • Ease of Use
    • Faxing Services
    • Simple
    • Speed
    • Convenience
    • Setup Ease