G2 Vendor Directory

OpenText Core Fax vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricOpenText Core Fax

by OpenText

GoTo Connect

by GoTo

Overall rating4.54.4
Review count531,422
Ease of use9.39.1
Ease of setup8.88.9
Quality of support9.29.0
Meets requirements9.59.2
NPS71.7391365.425913
Small Business13.2%70.8%
Mid-Market47.2%24.6%
Enterprise39.6%4.6%
Total page views892,301
Total LLM citations21712,252

OpenText Core Fax

XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface