G2 Vendor Directory

OpenText Core Fax vs. eFax Online Fax Service

A side-by-side comparison based on G2 review data.

MetricOpenText Core Fax

by OpenText

eFax Online Fax Service

by Consensus Cloud Solutions

Overall rating4.54.5
Review count53233
Ease of use9.39.0
Ease of setup8.89.2
Quality of support9.28.6
Meets requirements9.59.3
NPS71.7391364.806867
Small Business13.2%80.1%
Mid-Market47.2%18.6%
Enterprise39.6%1.4%
Total page views891,777
Total LLM citations21713,458

OpenText Core Fax

XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention.

Pros

    eFax Online Fax Service

    eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance.

    Pros

    • Ease of Use
    • Faxing Services
    • Fax Services
    • Easy Access
    • Convenience
    • Efficiency