G2 Vendor Directory

OpenTable for Restaurants vs. Yelp Guest Manager

A side-by-side comparison based on G2 review data.

MetricOpenTable for Restaurants

by OpenTable, Inc.

Yelp Guest Manager

by Yelp for Business Owners

Overall rating4.44.2
Review count37747
Ease of use9.09.1
Ease of setup9.08.8
Quality of support9.08.0
Meets requirements9.18.8
NPS58.37837844.680851
Small Business49.3%45.7%
Mid-Market44.0%34.8%
Enterprise6.6%19.6%
Total page views903141
Total LLM citations22,9312,318

OpenTable for Restaurants

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success.

Pros

  • Ease of Use
  • Reservation Management
  • Reservations Management
  • Customer Support
  • Customization
  • Efficiency

Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.

Pros