G2 Vendor Directory

Frontier vs. ServiceNow EmployeeWorks

A side-by-side comparison based on G2 review data.

MetricFrontier

by OpenAI

ServiceNow EmployeeWorks

by ServiceNow

Overall rating4.34.4
Review count64167
Ease of use9.29.1
Ease of setup9.18.4
Quality of support9.08.8
Meets requirements9.08.5
NPS50.79365156.338028
Small Business62.5%15.4%
Mid-Market21.9%16.1%
Enterprise15.6%68.5%
Total page views5661,317
Total LLM citations133723

Frontier

Frontier is a new enterprise AI platform from OpenAI for building, deploying, and managing autonomous AI agents across a company’s tech stack. It’s basically a centralized place to run “AI coworkers” that can interact with real systems and workloads, not just chat.

Pros

    ServiceNow EmployeeWorks

    Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages.

    Pros

    • Efficiency
    • Ease of Use
    • Innovation
    • AI Integration
    • Time-Saving
    • Efficiency Improvement