G2 Vendor Directory

Open Exchange vs. Riverside

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

Riverside

by Riverside

Overall rating4.44.8
Review count301,757
Ease of use9.29.5
Ease of setup8.69.6
Quality of support9.49.5
Meets requirements9.49.5
NPS6093.008596
Small Business54.5%88.7%
Mid-Market27.3%9.0%
Enterprise18.2%2.3%
Total page views5879,173
Total LLM citations39564,737

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

Riverside

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees.

Pros

  • Ease of Use
  • Quality
  • High Quality
  • Recording
  • Video Quality
  • Audio Quality