G2 Vendor Directory

Open Exchange vs. Amazon Chime

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

Amazon Chime

by Amazon Web Services (AWS)

Overall rating4.44.3
Review count30739
Ease of use9.28.9
Ease of setup8.69.1
Quality of support9.48.7
Meets requirements9.48.8
NPS6049.453978
Small Business54.5%32.5%
Mid-Market27.3%31.2%
Enterprise18.2%36.3%
Total page views5872,392
Total LLM citations3952,764

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Reliability
  • Video Quality
  • High Quality