G2 Vendor Directory

Ooma Office vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricOoma Office

by Ooma, Inc.

Ultatel

by Ultatel

Overall rating4.54.7
Review count13454
Ease of use9.19.5
Ease of setup9.29.4
Quality of support9.29.6
Meets requirements9.29.5
NPS75.38461579.62963
Small Business100.0%74.1%
Mid-Market0.0%24.1%
Enterprise0.0%1.9%
Total page views7081,061
Total LLM citations6,2411,833

Ooma Office

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience.

Pros

  • Easy Setup
  • Ease of Use
  • Business Tools
  • Intuitive
  • Customer Service
  • User-Friendly

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording