G2 Vendor Directory

Ooma Office vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricOoma Office

by Ooma, Inc.

Nextiva

by Nextiva

Overall rating4.54.5
Review count1343,685
Ease of use9.18.9
Ease of setup9.28.7
Quality of support9.29.2
Meets requirements9.29.2
NPS75.38461567.041404
Small Business100.0%76.7%
Mid-Market0.0%22.1%
Enterprise0.0%1.2%
Total page views7088,328
Total LLM citations6,24115,292

Ooma Office

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience.

Pros

  • Easy Setup
  • Ease of Use
  • Business Tools
  • Intuitive
  • Customer Service
  • User-Friendly

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service