G2 Vendor Directory

Ooma Office vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricOoma Office

by Ooma, Inc.

KrispCall

by KrispCall

Overall rating4.54.5
Review count134391
Ease of use9.19.4
Ease of setup9.29.4
Quality of support9.29.2
Meets requirements9.29.1
NPS75.38461573.316062
Small Business100.0%80.0%
Mid-Market0.0%19.5%
Enterprise0.0%0.5%
Total page views7083,376
Total LLM citations6,2418,386

Ooma Office

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience.

Pros

  • Easy Setup
  • Ease of Use
  • Business Tools
  • Intuitive
  • Customer Service
  • User-Friendly

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Call Quality
  • Call Recording