Onward Checkout+ vs. Shippo
A side-by-side comparison based on G2 review data.
| Metric | Onward Checkout+ | Shippo |
|---|---|---|
| Overall rating | 4.9 | 4.2 |
| Review count | 45 | 77 |
| Ease of use | 9.7 | 9.0 |
| Ease of setup | 9.7 | 9.1 |
| Quality of support | 10.0 | 8.1 |
| Meets requirements | 9.6 | 8.8 |
| NPS | 97.777778 | 55.263158 |
| Small Business | 88.1% | 88.2% |
| Mid-Market | 11.9% | 11.8% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 479 | 691 |
| Total LLM citations | 1,599 | 14,723 |
Onward Checkout+
Onward is the post-purchase experience platform that helps brands protect every order and delight every customer. With VIP Protection, shoppers get fast resolutions for lost, stolen, or damaged packages while merchants gain peace of mind knowing claims are handled within twenty-four hours. Onward also powers seamless returns, flexible order editing, carbon-neutral shipping, and merchant-defined satisfaction guarantees. For merchants, Onward is more than protection—it is a growth engine.
- Customer Support
- Easy Setup
- Easy Integrations
- Ease of Use
- Customer Focused
- Quick Response
Shippo
Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo.
- Label Printing
- Label Creation
- Ease of Use
- Shipping Management
- Rate Comparison
- Ecommerce Integration